499be Terms and Conditions
Please read our full terms and conditions carefully before using this platform. Stay informed about your rights and responsibilities.
By using the 499be website and platform, you agree to follow all the terms and conditions set out below. These terms and conditions ("Terms") form a binding legal agreement between you and 499be. If you do not agree with these Terms, please do not use this platform.
These Terms are governed by the applicable laws of Bangladesh. In the event of any dispute, the version written in Bengali will be considered authoritative.
Eligibility and Registration Requirements
Age and Eligibility
To register with 499be and use its services, you must meet the following requirements:
- You must be at least 21 years of age.
- You must reside in a country or region where online betting activities are legally permitted.
- You must register personally on your own behalf — not on behalf of anyone else.
- Each individual may create only one account.
Registration Process
When creating an account, you must provide accurate and complete information, including:
- Your full name and date of birth.
- An active mobile number and email address.
- Correct banking or mobile financial service details (bKash, Nagad, Rocket, Upay).
499be reserves the right to suspend or cancel an account if false or incomplete information is provided.
Account Management and Security
Account Security
It is your own responsibility to keep your account secure. To do so, you must:
- Use a strong and unique password.
- Never share your login details with any third party.
- Report any suspicious activity to our support team immediately.
- Log out of your account after using a public device.
Multiple Account Prohibition
Each individual is permitted to hold only one account. All accounts will be cancelled in the following situations:
- If the same individual is operating more than one account.
- If more than one account is registered from the same device or IP address.
- If family members open separate accounts using the same device, this must be reported to us in advance.
In such cases, all bonuses and winnings earned will be forfeited.
KYC Verification Process
499be follows a Know Your Customer (KYC) process to ensure secure transactions. Any of the following documents may be requested before a significant withdrawal or when suspicious activity is detected:
- A scan of your National ID (NID) or passport.
- A recent utility bill or bank statement.
- Proof of ownership of your mobile financial service account.
If documents are not provided within the specified time, the account will be temporarily suspended.
Deposit and Withdrawal Rules
Deposit Terms
- Minimum deposit amount: ৳500 (applicable for all methods).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- If deposit details are incorrect, the transaction may be rejected.
- Deposits made through a third party are strictly prohibited.
- Once a deposit is processed, it is generally credited to your account promptly.
Withdrawal Terms
- Minimum withdrawal amount: ৳800.
- Withdrawal requests are generally processed within 1 hour.
- Account verification must be completed before a withdrawal can be made.
- The withdrawal method must match the deposit method.
- Withdrawals will be on hold until any active bonus wagering requirements have been met.
Transaction Cancellation and Rejection
499be reserves the right to cancel or reject any transaction in the following situations:
- If fraud or manipulation is suspected.
- If account verification is incomplete.
- If an incorrect amount was deposited due to a technical error.
- If a connection to multiple accounts is found.
Bonus and Promotion Terms
Welcome Bonus Terms
499be offers new members a 120% first-deposit bonus of up to ৳20,000. To receive this bonus:
- A minimum deposit of ৳500 is required for the first deposit.
- To withdraw bonus funds, the total amount (deposit + bonus) must be wagered 10 times.
- The bonus applies only once and only on the first deposit after registration.
- The wagering requirement must be completed within 30 days of receiving the bonus.
VIP and Other Bonuses
The 499be VIP program has four tiers, each offering weekly cashback:
- Bronze: Up to 0.4% cashback per week.
- Silver: Up to 0.8% cashback per week.
- Gold: Up to 1.1% cashback per week.
- Platinum: Up to 1.5% cashback per week.
Wagering requirements may also apply to cashback bonuses.
Bonus Restrictions
In the following cases, bonus funds will be forfeited and any associated winnings will also be voided:
- Attempting to claim bonuses using multiple accounts.
- Placing bets in violation of bonus rules (for example, placing opposing bets at low odds).
- If fraudulent activity is detected.
- If wagering is not completed within the specified time limit of the bonus terms.
Betting Rules
General Betting Terms
- Once a bet is confirmed, it cannot be changed or cancelled.
- 499be reserves the right to cancel a bet that was accepted in error due to a technical fault.
- It is normal for betting to close before an event begins.
- We reserve the right to review bets placed at incorrect odds.
- All bets will be settled based on official results.
Casino Game Terms
- All casino games are powered by a verified Random Number Generator (RNG).
- If a technical error occurs in a game result, the game may be voided.
- If a connection is lost during a live casino game, the game will be completed according to its own rules.
- Deliberately exploiting game vulnerabilities or software errors is strictly prohibited.
Prohibited Conduct and Activities
List of Prohibited Activities
The following activities are strictly prohibited on the 499be platform. If any such activity is detected, the account will be closed immediately:
- Fraudulent activity or hacking.
- Creating multiple accounts.
- Abusing the bonus system.
- Using the platform for money laundering purposes.
- Using software bots or automated systems.
- Match-fixing or collusion (coordination among multiple players).
- Using a fake identity or someone else's information.
- Exploiting platform vulnerabilities or technical flaws.
- Threatening or harassing other users.
- Helping minors access the platform.
Privacy & Personal Information
Data Collection & Use
The information you provide when registering with 499be is used for the following purposes:
- Account verification and management.
- Processing financial transactions.
- Meeting regulatory requirements.
- Ensuring platform security.
- Providing personalised services and promotions.
Data Protection Commitment
499be is committed to protecting your personal information:
- All data is kept secure using SSL encryption technology.
- Personal information is never sold to third parties.
- Information is not shared except where legally required.
- Internationally recognised security standards are followed to protect your data.
Responsible Gaming Policy
Commitment to Healthy Play
499be believes that playing for entertainment should be enjoyable. We encourage our members to play responsibly. Online betting and casino games carry financial risk — with that in mind, only bet within your means.
We provide the following features for our members:
- The ability to set deposit limits.
- A temporary account break option (cooling-off period).
- A permanent self-exclusion option.
- The ability to view betting history and spending information.
If you feel you are developing an addiction to gambling, please contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.
Please Remember
- Players under 21 years of age are not permitted to play.
- Never bet money that you need.
- Do not chase losses by placing larger bets.
- Play for entertainment, not as a source of income.
Account Suspension & Closure Rules
Closure by 499be
499be may suspend or close an account without prior notice for any of the following reasons:
- A significant breach of these terms and conditions.
- Suspected fraudulent activity or money laundering.
- Failure to provide documents requested for verification.
- A legal order or directive from a regulatory authority.
Closure by the User
If you wish to close your account yourself:
- Submit a request via live chat or email.
- Any remaining balance will be returned after all active bonus conditions have been met.
- You must wait for all active bets to be settled before the account can be closed.
Limitation of Liability & Severability
Limitation of Liability
499be makes every effort to operate its platform safely and reliably. However, 499be will not be held liable in the following situations:
- Losses caused by technical issues on the part of third parties.
- Bets lost due to internet connection failure.
- Account hacking resulting from the user's own negligence.
- Unforeseen or uncontrollable circumstances (Force Majeure).
- Errors by third-party software or payment providers.
- Service suspension in response to government or regulatory authority directives.
The total liability of 499be shall never exceed the original amount of the transaction in question.
Policy on Changes to Terms
Changes & Updates
499be reserves the right to change, amend, or update these terms and conditions at any time. Regarding changes:
- Users will be notified via email or an account notice before any significant changes take effect.
- Updated terms will take effect from the date they are published.
- Continued use of the platform after changes have been made will be considered acceptance of the new terms.
- If you do not agree to the new terms, you may request that your account be closed.
The most current terms will always be available on this page. We recommend checking back regularly.
Contact & Support
Contact Us
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
- 24/7 Bengali Live Chat Support — log in to the platform and chat directly
- Email: [email protected]
Our support team is always ready to respond in Bengali. We are committed to resolving your issues quickly.